Juwa Store Account

Shops that already run another platform often add Juwa so players have a choice. Here is how a store account fits in.

What a store login does

A store account is an agent-level Juwa login used by a business rather than a single person. It loads and redeems player accounts and shows the history of every transaction made from that store.

Staff access

If several people work the counter, ask for separate logins per person. When a question comes up about a load made on Tuesday night, you can see exactly who made it. One shared password makes that impossible.

Running Juwa beside other platforms

Each platform has its own login and its own balance. Keep a small note at the counter showing which balance is low so staff know when to tell you. Players who prefer slots and keno tend to like the Juwa lobby, so it suits stores whose regulars ask for those.

Opening hours and reloads

Order before your busiest days rather than during them. If your store stays open late, keep enough credits to cover the whole evening, because reordering at closing time is stressful for everyone.

See also the agent account page.

Explaining Juwa to new players at the counter

A short printed card with download steps and your store hours helps more than a long chat. Staff can hand it over with the player’s username, and the player can install the app later at home. Keep the card simple: where to download, how to sign in and who to message if something does not work as expected.

Update the card whenever your hours change, so players never message a closed counter.

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Common questions

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